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What Personal Information Do We Collect? And Why?
We collect personal information that you willingly submit to our website in the following sections:
· “Stay in the Know” – your e-mail address to receive product updates, sales or our blog (subscriber list). Signing up (submitting your e-mail address) is providing us with your consent which is compliant with Canada’s Anti-Spam Legislation. All e-mail sent will be clearly identified as being from The Green Cann and will provide an unsubscribe option.
· “Contact us” – your name (optional) and e-mail address provided, will allow us to respond to your question.
· “Checkout” – your name, address, e-mail, phone number (optional) – required to enable shipping of your order and to receive tracking updates.
You may ask us to remove you from subscriber database at any time, using the unsubscribe instructions provided with each e-mail or by using the Contact Us feature to request unsubscribe.
Who has access to my payment information?
Who has Access to my Personal Information?
The Green Cann is a small, family run business. Only the owner and the account manager have access to the website and e-commerce store. Access is protected by a 2-step verification process. The website and e-commerce store are hosted by Go Daddy which offers SSL (Secure Sockets Layer), an encryption-based Internet security protocol.
We are partnered with Canada Post to ship your order. Your name and address are entered into the Canada Post shipping form (Canadapost.ca) to create a mailing label, which is printed and attached to your package. Canada Post converts this entry to a tracking number.
A cookie is a small file for analytic purposes. We use traffic logs to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis and server security purposes and then the data is removed from the system after any storage requirement terms that are mandated by law are met.
You can visit our website without telling us who you are or revealing sensitive information about yourself, including your e-mail address. Our web server may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and what country you are from. We view this information through 3rd party analytic tools. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Inquiries or Concerns?